Privacy Policy

Privacy Policy

One Stop Hip Hop UK operates this store to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from us.

Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact details — name, address, phone number, email
  • Payment information — we do not store or hold your card details. All payments are securely processed by Shopify and our payment providers. We only receive confirmation of a completed transaction.
  • Account information — username, password, preferences
  • Transaction information — items viewed, purchased, returned, or cancelled
  • Communications — messages you send us, including support enquiries
  • Device information — IP address, browser type, unique identifiers
  • Usage information — how you interact with and navigate our site

How We Use Your Information

  • To provide our services — process orders, payments, shipping, and returns
  • Marketing & advertising — send promotional emails and show relevant ads
  • Security & fraud prevention — protect your account and our platform
  • Customer support — respond to your enquiries and maintain our relationship
  • Legal compliance — comply with applicable laws and legal processes

How We Share Your Information

  • With Shopify and service providers who help us operate our store (payments, fulfilment, analytics)
  • With marketing partners to advertise to you
  • When required by law or to protect our rights
  • In connection with a business transaction such as a merger

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Delete your personal information
  • Correct inaccurate information
  • Portability — receive a copy of your data
  • Opt out of targeted advertising or sale of your data
  • Manage communications — unsubscribe from marketing emails at any time

If you reside in the UK or European Economic Area, you also have the right to object to or restrict processing, and to withdraw consent at any time.

Children's Data

Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their data, please contact us to have it deleted.

Security & Retention

We take reasonable measures to protect your information, but no security system is perfect. We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the date accordingly.

Contact Us

For any questions about this Privacy Policy or to exercise your rights:
Email: info@onestophiphop.co.uk
Phone: 0203 488 7509
Address: F2 267 Valley Road, Streatham, London, SW16 2AB, United Kingdom